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  • Thursday, May 29, 2008

    Customer service

    The Customer is King.
    UNKNOWN

    There are no traffic jams along the extra mile.
    ROGER STAUBACH

    Quality in a service or product is not what you put into it.
    It is what the client or customer gets out of it.
    PETER DRUCKER

    Do what you do so well that they will
    want to see it again and bring their friends.
    WALT DISNEY

    If we don’t take care of our customers, someone else will.
    UNKNOWN

    Our life is frittered away by detail. Simplify, simplify!
    HENRY DAVID THOREAU

    If you make customers unhappy in the physical world, they might each tell 6 friends.
    If you make customers unhappy on the Internet, they can each tell 6,000 friends.
    JEFF BEZOS

    Customers don’t expect you to be perfect.
    They do expect you to fix things when they go wrong.
    DONALD PORTER

    Give trust, and you'll get it double in return
    KEES KAMIES

    The quality of our work depends on the quality of our people.
    UNKNOWN

    One of the deep secrets of life is that all that is really worth doing
    is what we do for others.
    LEWIS CAROL

    The goal as a company is to have customer service that is
    not just the best, but legendary.
    SAM WALTON

    Mistakes are the portals of discovery.
    JAMES JOYCE

    Being on par in terms of price and quality only gets you into the game.
    Service wins the game.
    TONY ALESSANDRA

    Our greatest asset is the customer! Treat each customer as if they are the only one!
    LAURICE LEITAO

    People expect good service but few are willing to give it.
    ROBERT GATELY

    Well done is better than well said.
    BENJAMIN FRANKLIN

    To my customer.
    I may not have the answer, but I’ll find it.
    I may not have the time, but I’ll make it.
    UNKNOWN

    Here is a simple but powerful rule - always give people
    more than what they expect to get.
    NELSON BOSWELL

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